eCommerce & Recommerce
ReCommerce deals with the value chain after a product has been sold for the first time. Think customer returns, warranty repairs, manufacturing reworks… and it can often involve new product sold as a ‘refurbished’.
Less than 10% of European consumer-product businesses actively engage in ReCommerce despite the commercial, environmental, and financial benefits.
Our approach:
eCommerce
We keep it simple and focus on what matters when working with you to optimise your ecommerce:
Your business. What makes your company tick?
Your value. What makes your offering unique?
Your market. Analysing the competitive landscape.
Your timing. What to do, when, and how.
By keeping it simple and working with your leadership team, we enable you to develop your eCommerce business in whichever direction holds priority, be it profitability optimisation, developing a retail proposition, or any alternative form of online commerce.
Our approach:
Re Commerce
Deciding what to do with returned, repaired, and excess product can be complicated and difficult.
We take time to understand your ecommerce business and we help you to build an original solution that turns problem inventory into a competitive advantage.
For clients with an existing recommerce business, we audit your value chain to optimise cost and efficiency, and, if necessary, we can broker relationships with partners who may be more suited to your business.
